Privacy policy
Last Updated: [12 Jan 2026]
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thesilverora.com (the “Site”), owned and operated by Silver Ora.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse the Site, we also collect information about:
-
The individual web pages or products you view
-
What websites or search terms referred you to the Site
-
How you interact with the Site
This information is referred to as Device Information.
Technologies Used to Collect Device Information
-
Cookies: Data files placed on your device with an anonymous unique identifier. Learn more or disable cookies at: www.allaboutcookies.org
-
Log Files: Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps
-
Web Beacons, Tags, and Pixels: Electronic files used to record browsing behavior
When you make a purchase or attempt to do so, we collect certain information from you, including:
-
Full Name
-
Billing and Shipping Address
-
Payment Information (including credit/debit card details)
-
Email Address
-
Phone Number
This information is referred to as Order Information.
Together, Device Information and Order Information are referred to as Personal Information.
2. How We Use Your Personal Information
We use Order Information to:
-
Process and fulfill your orders
-
Manage payments, shipping, and invoices
-
Communicate with you regarding your order
-
Screen orders for potential fraud or suspicious activity
-
Provide updates, offers, and product information based on your preferences
We use Device Information to:
-
Improve and optimize our Site
-
Generate analytics on customer behavior
-
Detect potential fraud (especially through IP addresses)
-
Evaluate the success of marketing and advertising campaigns
3. Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business and provide services.
Examples include:
-
Shopify, which powers our online store
(Read Shopify’s Privacy Policy for more information) -
Google Analytics, which helps us understand how customers use the Site
(Read Google’s Privacy Policy and use the Google Analytics Opt-Out if desired)
We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.
4. Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.
To learn more about how targeted advertising works, visit:
www.networkadvertising.org/understanding-online-advertising
You can opt out of targeted advertising using the links below:
You can also opt out through the Digital Advertising Alliance:
https://optout.aboutads.info
5. Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.
6. Your Rights (European Residents)
If you are a resident of the European Union, you have the right to:
-
Access the personal data we hold about you
-
Request corrections, updates, or deletion of your data
-
Object to or restrict certain data processing activities
To exercise these rights, please contact us using the information provided below.
Please note that your information may be transferred outside of Europe, including to India, Canada, and the United States.
7. Data Retention
We retain your Order Information for our records unless and until you request that we delete this information.
8. Minors
The Site is not intended for individuals under the age of 6 years.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
For more information about our privacy practices, or if you would like to access, update, or delete your personal information, please contact us:
Silver Ora
📧 Email: support@thesilverora.com
📍 Location: Mumbai, Maharashtra, India
