Terms of service

This website is operated by The Silver Ora. Throughout the site, the terms “we”, “us” and “our” refer to Silver Ora. Silver Ora offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., providing the e-commerce platform to sell our products and services to you.
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SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your region, or you have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any destructive code. Any breach of the Terms will result in an immediate termination of your Services.
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SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason. Your content (excluding credit card info) may be transferred unencrypted across networks. You agree not to reproduce, sell, or exploit any portion of the Service without written permission.
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SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. It is provided for general information only. Reliance on the material is at your own risk.
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SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue the Service at any time without liability.
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SECTION 5 - PRODUCTS OR SERVICES
Products available online may have limited quantities and are subject to return or exchange only according to our Return & Exchange Policy.
We strive to display product colors and images accurately, but we cannot guarantee your screen’s display is accurate.
We reserve the right to limit the sales of products to any person or region and to discontinue any product at any time. Important: To be eligible for exchange or return of a damaged or incorrect item, an unboxing video is mandatory. The video must be recorded from the moment the package is opened, clearly showing the product condition. No exchange/return requests will be accepted without this video proof.
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SECTION 6 - BILLING AND ACCOUNT INFORMATION
We may refuse or limit any order. You agree to provide accurate and current purchase and account information and to update it as necessary.
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SECTION 7 - OPTIONAL TOOLS
We may offer third-party tools “as is” without warranties. Use of these tools is at your own risk and discretion.
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SECTION 8 - THIRD-PARTY LINKS
Some content or services may link to third-party sites. We are not responsible for any third-party materials or websites.
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SECTION 9 - USER FEEDBACK AND SUBMISSIONS
If you submit ideas, suggestions, or materials to us, we may use them freely without
compensation or obligation.
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SECTION 10 - PERSONAL INFORMATION
Submission of personal information is governed by our Privacy Policy.
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SECTION 11 - ERRORS AND OMISSIONS
We reserve the right to correct any errors or omissions and to cancel orders if any information is inaccurate at any time.
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SECTION 12 - PROHIBITED USES
You are prohibited from using the site for unlawful, abusive, or harmful purposes. We reserve the right to terminate use of the Service for violations.
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SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Your use of the Service is at your own risk. The Service and all products are provided “as is” without warranties. We are not liable for any damages arising from your use of the service or products.
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SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold Silver Ora and our affiliates harmless from any claim arising from your breach of these Terms.
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SECTION 15 - SEVERABILITY
If any provision is deemed unlawful or unenforceable, it will not affect the enforceability of the remaining provisions.
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SECTION 16 - TERMINATION
These Terms are effective until terminated by you or us. We may terminate your access if you violate any terms.
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SECTION 17 - ENTIRE AGREEMENT
These Terms and any policies posted by us constitute the entire agreement and supersede all prior agreements.
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SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of Surat, Gujarat, India.
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SECTION 19 - CHANGES TO TERMS
You can review the latest version of the Terms on this page. Your continued use of the site constitutes acceptance of any changes.
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SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Email: support@thesilverora.com